- Burnett Automotive
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I have had my cars serviced each time and they are professional and complete and go the extra mile servicing my cars |
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Very good work, and provided all of the information needed to help make a decision for the work needed. |
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always accommodating- good group of professionals. |
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excellent customer service at this store. Dylan is fantastic! |
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The team at Burnett Automotive on 135th and Quivira in Overland Park, KS is fantastic! Whether it's routine maintenance or major repairs, their service has been excellent ever since my first visit over nine years ago. Here are just a few key things I appreciate about this shop: 1. They explain clearly what the issues are, potential options, and their honest opinion on how necessary certain repairs are, but there is no pressure to do everything they suggest. If I decide to pass on something for whatever reason, they simply say okay and get to work. 2. While they are working on my car for one issue, if they notice other unrelated issues at the same time, they are great about informing me and giving me the option to have that fixed at the same time. That has saved me an extra trip to the shop numerous times. 3. They always take care of the little things. A couple of times when I have had some major repairs, they noticed a couple of small things, took care of them without asking but didn't charge me. They know how to take care of their customers so they will keep coming back. |
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always prompt and helpful and so warm and friendly |
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As always, the quality of service by your team provides a level of trust that can be difficult to find. You are always professional, thorough and courteous which I truly appreciate. |
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Great service. Nicole was awesome to work with and very personable. |
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Excellent and timely service |
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The entire staff is always very customer friendly, knowledgable, and the work is always as promised. The only place I take all 4 of my cars. |
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Jordan always makes me feel like a customer , goes above and beyond to satisfy customer experience |
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always consistent service and friend employees. Jordan the manager is awesome too! |