- Burnett Automotive
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Burnett Automotive
913-402-9007
12000 W 135th & Quivira Rd
Overland Park, KS 66221 38.885314 -94.724304
http://burnettauto7.mechanicnet.com/
913-402-9007
12000 W 135th & Quivira Rd
Overland Park, KS 66221 38.885314 -94.724304
http://burnettauto7.mechanicnet.com/
4.82/5.00 average rating
188 reviews
188 reviews
[ Write a Review ]
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| The service is fine and most of the staff is friendly. However the recent push to up-sell you and suggest a fix for "issues" has been over the top. I had my wife's car in for an Oil Change and Tire Rotation and they suggested I might want to consider replacing the tires. I informed them that I purchased the tires from them and they had less than 15K miles in the 14 months since I purchased them (65K Mile rated tires) Then they also put a note on my invoice that I would need new tires in the spring. It definitely makes you doubt anything that they recommend based on that blatant over the top recommendations. My previous experiences were not like that, but the last two have been. Did they implement a new bonus program? I likely would have provided a higher rating if it was not for the up-sell tactics. |
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| put my asymmetric tires on backwards. I took the car back the next day and they flipped them for me. |
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| Great folks, dependable service, reasonable costs. |
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| Cross threaded two nuts and the studs broke. So I had to wait and extra day. Her is the kicker: I was told you should replace your lug nuts from time to time because they were and stretch and can break the studs off. Props for being very inventive. |
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| I would never go back there they don't even inspect your car before working on it they just fix the part that you said when they did my outer tie rod they didn't even reach them when they were done the manager use profanity why I question him why didn't y'all do a full inspection before working on the car like every other shop |
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| one entire day for a tire change, never called, always had to call them even to find out the car was ready, never again. |
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| The manager always makes you feel good about doing business here. |
